FAQ
Do I have a return policy?
Yes, once a stone is received in the mail, you have 48 hours to look over the gem before deciding to keep or return the stone(s). There will be a 15% restocking fee and refunds will be issued once I receive the stone in the mail. If the stone arrives back to me damaged (scratches, chips, cracked) the stone will not be refunded and you can decide to pay to have me recut the stone, or I can send the stone back with no refund.
Do I cut stones that are sent to me in the rough?
At this moment in time, I do not. However, I have a blog post with a list of different lapidaries I recommend you to reach out to if you have your own gemstones that you are looking to have cut.
Do I cut diamonds?
No. Next question.
Do I make jewelry?
No, however, I do have a list of jewelers I recommend for people to inquire with about custom jewelry.